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Social Media Operations Supervisor

Company: VirtualVocations
Location: New Orleans
Posted on: November 1, 2024

Job Description:

A company is looking for a Social Media Operations Supervisor to oversee the social media response team and ensure efficient workflow and quality control.



Key Responsibilities

Supervise staff, monitor workflow, and ensure timely processing to meet organizational objectives
Analyze operational data to identify efficiency improvements and implement process enhancements
Handle escalated customer inquiries and collaborate with other departments to improve customer satisfaction


Required Qualifications

Bachelor's degree or equivalent work experience
Minimum two years of direct supervisory experience with hiring and firing authority
Two years of experience in healthcare or a production environment
Experience managing a team of at least ten associates
Knowledge of healthcare delivery systems is preferred

Keywords: VirtualVocations, Biloxi , Social Media Operations Supervisor, Advertising , New Orleans, Mississippi

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