Customer Line A/C Manager II

Company: Airbus Americas, Inc.
Location: Mobile
Posted on: April 13, 2025

Job Description:

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  Job Description:
  
  Airbus US Manufacturing Facility is looking for a Customer Line A/C Manager II to join our Team based in Mobile, AL
  
  The ideal candidate is responsible for folio management of any assigned aircraft during the production and flight test phase of the assembly process until Handover to the delivery center is complete. The selected candidates will be responsible to analyze and steer all new issues found during the assembly process (non-conformities, customer findings, flightline issues, etc.). They will also be required to identify critical points, initiate action plans, and complete follow-ups until closure of issues.
  
  Meet the team:
  
  The team at the Airbus U.S. Manufacturing facilities assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.
  
  Your working environment:
  
  Nearby on Airbus Way you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.
  
  How we care for you :
  • Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ( ESOP )
  • Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
  • Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ( EAP ) and other supplemental benefit coverages.
  • Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
    Your challenges:
    • Train and mentor Aircraft Manager employees to ensure individual development under the guidance of the HO ACM team for successful and sustainable aircraft management. Support ACM team as backup for all ACM functions (Flowline, Flightline, and Cross Plant).
    • Lead daily A/C review meetings and assign priorities to the whole MFT .
    • Function as the L2 link to feed escalations to the ACM IIIs. Ensure all escalations are properly documented in Tandem and all information is given for appropriate problem solving.
    • Daily A/C Milestones follow up through the Master Production Schedule.
    • Demonstrably effective communication skills including fluency in written and spoken English.
    • Responsible for aircraft issue follow-up addressing progress in a proactive manner, anticipating issues, and driving resolution to avoid production risks. Generate the daily MSN Report (folio point's analysis) and highlight priority topics.
    • Prepare and conduct FOT meeting, ensuring on-time closure of all folio points and non-conformities. Prepare Aircraft Documentation for the Internal Quality Gates and lead meetings to ensure aircraft status is known by the receiving station. In the event of a red quality gate, ensure actions are taken and completed according to the plan given.
    • Document, follow, organize and manage all non-conformities throughout the flowline/flightline process. Drive closure of issues in collaboration with all relevant parties to ensure production milestones are met.
    • Function as the L2 link to feed escalations to the ACM IIIs. Ensure all escalations are properly documented in Tandem and all information is given for appropriate problem solving.
    • Experience in establishing and cultivating relationships with internal and external customers.
      Your boarding pass:
      • A Bachelor's degree in Business Administration or a related field. In lieu of degree, training as a technician in a technical field related to aviation manufacturing.
      • Required: 5 or more years of working experience in aviation related fields.
      • 2 or more years of working experience in an Aircraft Manager role within Airbus or in a leadership role.
      • Preferred: 1-3 years of working experience in a leading role.
        Physical Requirements:
        
        Vision: adequate to read material on computer screens, and aircraft gauges. Able to identify individuals to initiate greetings, the giving of directions and other business interactions
        
        Hearing: able to hear sufficiently to engage in conversation in office settings. Able to hear safety alerts and warning signals.
        
        Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.
        
        Equipment Operation: Able to operate a wide range of personal and office electronic equipment. Working on fuselage jigs at a height of 15 feet. Able to work on hydraulic lifts sometimes at a height of up to 40 feet.
        
        Working Conditions/Physical Demands (for ex. Lifting, working in heights): capable to support 2 shift system and occasional weekends, based on business needs.
        
        Carrying: able to occasionally carry up to 55lbs/25kg while engaging in training, addressing production issues, or as part of continuous improvement projects.
        
        Lifting: able to occasionally lift up to 55lbs/25kg.
        
        Pushing/Pulling: able to push/pull items in office areas.
        
        Sitting: able to sit for extended periods of time at computer, in meetings, or on aircraft.
        
        Squatting/Kneeling: able to work on in the wing or center box in a confined space. Entrance into the wing by a 9.8 inch x 17.7 inch oval opening. Able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.
        
        Standing: able to stand for extended periods of time delivering information.
        
        Travel: able to travel overseas and domestically
        
        Walking: able to walk through office and production areas, around flight line and airstrips and sometimes on uneven indoor and/or outdoor surfaces.
        
        Take your career to a new level and apply online now!
        
        This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.
        
        Company:
        Airbus Americas, Inc.
        
        Employment Type:
        US - Direct Hire
        
        Experience Level:
        Professional
        
        Remote Type:
        On-site
        
        Job Family:
        Assembly & Integration
        
        Job Posting End Date: 04.30.2025
        
        
        
        Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
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Keywords: Airbus Americas, Inc., Biloxi , Customer Line A/C Manager II, Executive , Mobile, Mississippi