Enterprise Technology Systems

Company: INSPYR Solutions
Location: Pensacola
Posted on: April 20, 2025

Job Description:

Title: Enterprise Technology Systems

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Location: Pensacola, FL (Hybrid)
First week of training period will be conducted Monday through Friday from 0930 - 1800 EST. Second week of training period will be conducted Monday through Friday from 1800 - 0230 EST.
Hybrid approximately 50%
Duration: Initial 6 months with extensions
Work Requirements: US Citizen, GC Holders or or Authorized to work in US

Responsibilities Identify trends and monitor network performance and availability
Utilize multiple monitoring applications to ensure optimal system performance - like Logic Monitor, Moogsoft and Dynatrace
Respond to alerts and alarms, identifies and corrects problems
Create and work on tickets in a service management application and monitor ticket queues
Troubleshoot and escalate incidents and problems
Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria
Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service.
Work with others to update and document technical procedures
Maintain, configure, and perform preventative maintenance to various network equipment - switches, routers, firewalls
Maintain and configure network circuits at remote sites to include turnup, turndown, and troubleshooting
Perform other related duties as assigned
May be assigned to other tasks based on need

Qualifications - Knowledge, Skills, and Abilities Knowledge and experience of enterprise system, network knowledge and terminology in a Cisco environment
Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP
SDwan knowledge and experience in converting remote sites to SDwan with troubleshooting ability in a Cisco environment
In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches
Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors
Experience in administrative or technical positions that demonstrates the ability to interpret and follow, policies, procedures, and instructions
Experience that demonstrates dependability, productivity, and accuracy
Demonstrated analytical and problem-solving skills
Effective verbal and written communication skills
Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets
Ability to work independently and as part of a team
Ability to work under pressure (urgent problems, deadlines, changing priorities)

Desired Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience
CCNA or CCNP certifications
Experience in presenting technical solutions and/or recommendations
Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
Advanced skill in diagnosing and troubleshooting issues
Advanced research, analytical, and problem solving skills

Our benefits package includes: Comprehensive medical benefits
Competitive pay, 401(k)
Retirement plan
---and much more!


About INSPYR Solutions:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Keywords: INSPYR Solutions, Biloxi , Enterprise Technology Systems, IT / Software / Systems , Pensacola, Mississippi