CONFERENCE ASSISTANT
Company: Dillard University
Location: New Orleans
Posted on: October 26, 2024
Job Description:
Position Overview
Conference Assistant (CA) will work directly with the Audio/Visual
Technician. The CA sets up and operates audio and video equipment
including microphones, sound speakers, video screens, projectors,
video monitors, recording equipment, connecting wires and cables,
sound and mixing boards, and related electronic equipment for
concerts, meetings and conventions, presentations, and news
conferences. The CA may also set up and operate associated
spotlights and other custom lighting systems. The CA is expected to
create an atmosphere of helpfulness and friendliness by greeting
and receiving conference guests and other visitors.
Qualifications
- Must not be under criminal or conduct sanctions at the time of
employment.
- Possess a team oriented philosophy, positive attitude, and high
energy for customer interactions.
- Flexible schedule preferred (work will consist of day shifts,
night duty, and frequent weekend assignments).
- Adhere to the mission statement of Dillard University and the
Offices of Conferences & Events, Summer Programs, Facilities
Management and Residential Life.
- Must have skilled knowledge of audio-visual equipment,
computers, and presentation software.
- Demonstrate the ability to work independently, identifying
resources and make independent decisions.
- Possess strong oral communication skills.
- Possess ability to work in a team environment.
- Demonstrate ability and interest in learning technology related
skills.
- Demonstrate excellent interpersonal skills, positive
customer-oriented attitude and professional image. Duties
- CA's will be asked to assist in the managing of the all tasks
related to summer programs, conferences and events.
- Attend and participate in all staff meetings, trainings,
preparations and debriefing sessions.
- Become familiar with campus resources and contact
procedures.
- Complete an accurate time sheet as required by the Event
Coordinator and Audio/Visual Technician.
- Read and interpret room diagrams with respect to audio visual
setups.
- Set up/remove room setups and change room arrangements,
including tables, chairs and stages in accordance with the schedule
of events.
- Ensure setup and put away of audio visual equipment is
completed for all events. Make sure audio visual closets are kept
in order.
- Respond to requests from the Audio/Visual Technician and Event
Coordinator.
- Inspect rooms for damage, cleanliness, and document issues to
be addressed. Give documentation to supervisor.
- Troubleshooting audio visual equipment when there are technical
questions or problems related to the equipment and identify
appropriate solutions.
- Serve as on-sight audio visual support for events that take
place on campus.
- Provide basic instruction on the operation of audio visual
equipment to guests as necessary.
- Clean and maintain equipment, report damages to the
Audio/Visual Technician.
- Assist in weekly inventory of all conference equipment.
- Be aware of emergency procedures and troubleshoot concerns
throughout the facility. Peer Support
- Develop and maintain on-going professional relationships with
fellow staff.
- Respond to emergencies involving residents and guests in the
residence halls.
- Demonstrate positive attitude and commitment toward teamwork
and community building.
- Be willing to assist in all housing areas when conference
schedule requires additional staffing.
- Assist fellow staff in completing assignments and meeting
deadlines.
- Work in conjunction with the Housing staff, specifically the
Residential Life staff, in performing their duties, specifically
with emergency situations. Customer Service
- Demonstrate initiative in greeting conference guests.
- Maintain regular contact with Event Coordinator to ensure
timely accurate flow of information.
- Follow-up with guests concerns and questions in a timely
manner.
- Serve as an information resource for conference guests.
- Treat all conference guests in a respectful, helpful and
tactful manner and effectively handle disciplinary situations and
individuals.
- Respect the confidentiality of communications between
conference guests and the Office of Conference Services & Events,
Summer Programs, Facilities Management and Residential Life.
General Conference Preparation and Operation
- Assist in preparation of conference facilities.
- Inspection of facilities before each conference for cleanliness
and maintenance issues.
- Investigate, report and follow-up on damage to facilities,
hallways and community areas.
- Assist in reporting maintenance and housekeeping concerns.
Address minor concerns when possible.
- Inventory of conference supplies.
- Assist with other duties and projects as assigned by the Event
Coordinator and Audio/Visual Technician.
- Meet and communicate regularly with the Event Coordinator and
Audio/Visual Technician.
- Submit reports as required and provide necessary
follow-up.
- Serve as a referral/resource person to conference
participants.
Keywords: Dillard University, Biloxi , CONFERENCE ASSISTANT, Other , New Orleans, Mississippi
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